Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Earls Court Health
2B Hogarth Road
Earls Court
London
SW5 0PT
Tel: 02073410300
Open 09:30-16:30
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
Tel: 02033158000
Open 24 Hours
St Mary’s Hospital
Praed Street
London
W2 1NY
Tel: 02033126666
Open 24 Hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone020 7835 0400
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone020 7835 0400

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

People First

If you’ve been affected by crime or abuse you might feel scared and helpless. It’s important to know there are places you can go for help and there are things you can do to protect yourself.

Website: www.peoplefirstinfo.org.uk

Leaflets for those in Kensington and Chelsea

Police Community Safety Unit

A specialist unit dealing with all domestic abuse, including same sex domestic abuse. Trained officers investigate, take statements, and give advice, as well as putting victims of domestic abuse in touch with local support services.

Telephone: 020 8246 0226 or 020 8246 0292

Victim Support Kensington and Chelsea

Free, confidential support for victims of crime, whether or not the crime has been reported to the police. Victim Support is open to anyone experiencing domestic abuse, including male victims.

Telephone: 020 7259 2424

 

National Domestic Violence Helpline

The freephone 24-hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

Telephone: 0808 2000 247 (24-hour freephone)

Website: www.nationaldomesticviolencehelpline.org.uk

Carers

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Carers Network

Carers Network, which operates across Kensington and Chelsea, provides a tailored service to unpaid carers – supporting them to identify their needs and empowering them to make informed choices for themselves and the person they care for.
Telephone: 020 8960 3033
Child Health

Community health services for children and families

Services designed to support children and their families from birth through school years are provided in the home, or community settings such as schools and specialist clinics.

Website: www.cnwl.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Information for Families

A free, impartial information service for parents and carers of children and young people aged up to 19 (up to 25 for those with additional needs).

Website: www.rbkc.gov.uk

Email: fis@rbkc.gov.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

240 Project

240Project is an Arts and Health Activity Centre for people affected by homelessness and exclusion.

Telephone: 0207 221 7530

Website: www.240project.org.uk

Email: info@240project.org.uk

Carnival Village Trust

Carnival Village Trust is a unique collaboration between its partners whose objects are to develop Carnival Arts.

Telephone: 020 7221 9700

Website: carnivalvillage.org.uk

The Flying Gorilla

The company was established in 1997 and grew out of a desire to create new dance with live music for children that is exciting and fun, performed in a European style, influenced by non-European cultures.

Telephone: 07855825129

Website: www.flyinggorillas.co.uk

Email: admin@flyinggorillas.co.uk

Making Communities Work and Grow

MCWG offers disadvantaged young people and families regular opportunities for recreation and learning to help them build the skills and confidence to reach their full potential.

Telephone: 0208 969 0722

Website: www.mcwg.org.uk

Email: info@mcwg.org.uk

Scouting in West London

Scouting in West London helps children and young adults reach their full potential. Scouts develop skills including teamwork, time management, leadership, initiative, planning, communication, self-motivation, cultural awareness and commitment.

Facebook: @glmwscouts

Twitter: @GLMWScouts

Website: www.glmwscouts.org.uk

Email: join@westlondonscouts.org

Drugs and Alcohol

Antidote

Antidote is the UK’s only LGB&T run and targeted drug and alcohol support service. It is part of London Friend

On Mondays walk-in assessments, or confidential chats, are available at 86 Caledonian Road, London, N1 9DN, from 11:00-13:00.

Helpline (10am-6pm, Monday to Friday – ask for one of the Antidote team):  020 7833 1674

Website: Antidote@friend

Email: info@start2stop.co.uk

Turning Point

Every 30 minutes someone leaves Turning Point’s services drink or drugs free.

Facebook: @TurningPointSocialEnterprise

Twitter: @TurningPointUK

Website: www.turning-point.co.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

CNWL Talking Therapies Service

This NHS Talking Therapies service, for adults registered with a GP in Kensington and Chelsea, provides psychological therapies and support to help you feel better if you’re anxious, depressed, stressed or worried.

Website: cnwltalkingtherapies.org.uk

Hestia

Hestia supports adults and children in times of crisis. Hestia is now the largest provider of domestic abuse refuges in London and the main organisation supporting victims of modern slavery in the capital.

Telephone: 020 7378 3100

Facebook: @Hestia1970

Twitter: @hestia1970

Website: www.hestia.org

Email: hestia.support@hestia.org

Turning Point

Turning Point provides individual support to those with mental health concerns, as well as helping with drug or alcohol issues, or learning disabilities.

Facebook: @TurningPointSocialEnterprise

Twitter: @TurningPointUK

Website: www.turning-point.co.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Age UK Kensington and Chelsea

Age UK Kensington and Chelsea actively combats loneliness by connecting isolated older people with the community.

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life.

Telephone: 020 8969 9105

Twitter: @ageukkandc

Facebook: @AgeUKKandC

Website: www.ageuk.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Sisters Hospitallers

Sisters Hospitallers staff regularly assess and review the needs of each resident, so they can make sure each person at St Teresa’s, Roland Gardens, gets the care they require from fully trained staff and religious sisters. Staff are supported by local GP and hospital services.

Telephone: 0207 373 3054

Website: sistershospitallers.org

Email: communication@hsc-uk.org

Dementia UK

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Maternity

Chelsea and Westminster Hospital

With one of the largest maternity services in London, women can be supported throughout their pregnancy and labour – 24 hours a day, seven days a week.

Telephone: 020 3315 6000

Website: www.chelwest.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

John Hunter Clinic

John Hunter Clinic is a friendly, confidential and free NHS sexual health clinic based on the 3rd Floor of St Stephen’s Centre (opposite Tesco) next to Chelsea and Westminster Hospital.

Telephone: 020 3315 6699

Website: www.chelwest.nhs.uk

Sexual Health and STI Information

Information on sexual health and sexually transmitted infections including details on symptoms and testing.

Website: www.rbkc.gov.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Stop Smoking

In House Smoking Cessation

We have an in-house smoking cessation advisor Anna Rozyk.

Please make an appointment to use this service.

Stop Smoking London

Most smokers want to stop and there are many ways to get help. Stop Smoking London offers tools, resources and a helpline.

Telephone: 0300 123 1044

Website: www.stopsmokinglondon.com

 

Breathe

Breathe- It’s About Living.

Telephone: 020 3633 2609

Text: QUIT to 66777

Website: www.breathestopsmoking.org

Email: info@breathestopsmoking.org

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Fit for Life

The Fit for Life Programme is a free 10-week group programme which focuses on a different topic related to weight management each week. The groups are run by a registered dietitian and a qualified exercise instructor, and are focused on developing key lifestyle skills to manage your weight successfully.

Telephone: 020 7313 3061

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

WW UK

Meetings, online or a little bit of both. WW UK, formerly Weightwatchers, offers options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk

Website: www.weightwatchers.com

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?